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Privacy Policy

Last updated: November 2024

1. Information We Collect

Account Information

• Email address
• Password (encrypted)
• Account creation date
• Subscription tier and payment status

Onboarding Data

• Gender preference for AI companion
• Age range (for verification purposes)
• Selected support needs and preferences
• Relationship goals (for personalization)

Usage Data

• Conversation history with AI companions
• Message timestamps and frequency
• Features used and preferences
• Technical data (browser, device type, IP address)

Payment Information

• Payment processing is handled by Stripe
• We do NOT store your credit card information
• We only receive transaction confirmations from Stripe

2. How We Use Your Information

We use your information to:

• Provide the service: Process your conversations with AI companions
• Personalize your experience: Tailor AI responses based on your preferences
• Maintain your account: Manage subscriptions and billing
• Improve our service: Analyze usage patterns (aggregated and anonymized)
• Communicate with you: Send service updates, support messages, and important notices
• Ensure security: Detect and prevent fraud or abuse

3. Data Storage and Security

Your data security is our priority:

• All data is encrypted in transit (HTTPS/TLS)
• Passwords are hashed using industry-standard encryption
• Conversation data is stored securely on encrypted servers
• We implement regular security audits and updates
• Access to user data is strictly limited to essential personnel

4. Data Sharing

We do NOT sell, rent, or share your personal information or conversation data with third parties.

We only share data with:

• Anthropic (Claude AI): Your messages are processed through Anthropic's API to generate AI responses. Anthropic's privacy policy applies to this processing.
• Stripe (Payment Processing): Payment information is processed by Stripe according to their privacy policy.
• Hosting Provider: Our servers and database are hosted securely with minimal data access.

We may disclose information if required by law or to protect our rights and safety.

5. Your Conversation Privacy

Your conversations with AI companions are private.

• We do not read, monitor, or review your individual conversations
• Conversations are stored to maintain continuity and context
• Only you can access your conversation history
• Conversations may be analyzed in aggregate for service improvement (anonymized)

6. Your Rights and Choices

You have the right to:

• Access your data: Request a copy of your personal information
• Delete your data: Delete your account and all associated data
• Correct your data: Update inaccurate information
• Export your data: Download your conversation history
• Opt-out of marketing: Unsubscribe from promotional emails

To exercise these rights, contact us at: privacy@yourcompany.com

7. Data Retention

• Account information is retained while your account is active
• Conversation history is retained to provide service continuity
• When you delete your account, all personal data is permanently deleted within 30 days
• Some anonymized usage statistics may be retained for analytical purposes

8. Cookies and Tracking

We use minimal cookies to:

• Maintain your login session
• Remember your preferences
• Analyze basic usage statistics

You can disable cookies in your browser settings, but this may affect service functionality.

9. Third-Party Services

Our service integrates with:

• Anthropic Claude API: For AI conversation generation
• Stripe: For payment processing

These services have their own privacy policies which govern their use of your data.

10. Children's Privacy

This service is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover that a minor has created an account, we will immediately delete it.

11. International Users

Our servers are located in [Your Server Location]. By using this service, you consent to the transfer and processing of your data in this location. We comply with applicable data protection regulations including GDPR where applicable.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or requests:

Email: privacy@yourcompany.com
Address: [Your Company Address]

Last updated: November 2024. By using this service, you acknowledge that you have read and understand this Privacy Policy.